Permata123 Privacy Policy – Data Protection for Malaysia Members

This Privacy Policy ("Policy") is published by Permata123 ("Platform", "we", "us") and applies to all individuals who access, register for, or use any services provided through the permata123.top website and related platforms. This Policy describes our practices regarding the collection, processing, storage, and protection of personal data.

Permata123 committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection laws and regulations in Malaysia. Your trust in us to handle your personal information responsibly is something we never take lightly.

If you have any questions or concerns about how we handle your personal data, please contact us via 24/7 Live Chat or email at support@permata123.top. We are always ready to provide further clarification.

Permata123 collects various types of information from you across different contexts. We only gather data that is strictly necessary for the operation of our platform and services. Below are the categories of data we collect:

Data You Provide Directly:

• Registration Information: Full name, username, password (in encrypted form), Malaysian phone number, email address, and date of birth for age verification.
• Identity Verification Information: A copy of your identity card (MyKad) or travel document requested for the KYC (Know Your Customer) process for withdrawals exceeding certain limits.
• Financial Information: Bank account numbers, account holder names, and digital wallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay) for the purpose of processing deposits and withdrawals in Malaysian Ringgit (RM).
• Communication Information: Correspondence records, Live Chat logs, and emails you have sent to the support team Permata123.

Automatically Collected Data:

• Technical Data: IP address, web browser type, operating system, screen resolution, and device information used to access Permata123.
• Usage Data: Pages you visit, games you play, session duration, betting history, and your navigation patterns within the platform.
• Cookie Data: Session cookies, preference cookies, and session identifiers to maintain your login state and platform preferences.
• Geolocation Data: General location information based on IP address for security purposes and to detect suspicious access attempts.

Permata123 uses collected personal data solely for legitimate, stated purposes. We do not use your data for any purpose beyond those listed in this policy.

Permata123 will not use your data to make automated decisions that have a material impact on you without human involvement, except in cases of automated fraud detection where immediate intervention is required to protect the integrity of the platform and the safety of all members.

Permata123 does not sell, rent, or trade our members' personal data to any third party for their own marketing purposes. This is an absolute commitment. However, in the normal course of operating the platform, we may need to share certain information with the following parties:

• Payment Service Providers: Payment gateways such as DuitNow, FPX, and digital wallet providers (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u, CIMB Clicks) to process financial transactions in MYR. They receive only the information necessary to process the relevant transaction.
• Game Providers: Third-party game providers whose games are available on the platform Permata123. Data sharing is limited to the game session information required for game operations.
• Authorities & Law Enforcement: Permata123 will disclose information when required by Malaysian law, court order, or competent authority — including for the purposes of financial crime prevention and anti-money laundering (AML).
• Technology Service Provider: Companies that provide the technical infrastructure, cloud services, and cybersecurity systems we use to operate Permata123. Strict confidentiality agreements are observed by all these parties.
• Independent Audit Body: Third parties that audit our RNG systems and game fairness. They are not given access to any member's personal information.

Every third party we work with is required to meet data protection standards equivalent to our own. We conduct regular security assessments and data processing agreements with all relevant third parties.

Permata123 implements robust technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:

• 256-bit SSL Encryption: All communication between your device and the server Permata123 is encrypted using 256-bit TLS/SSL protocol — the same standard used by Malaysia's leading banking institutions. This means your data cannot be intercepted or read by any third party during transmission.
• Stored Data Encryption: Sensitive data such as passwords and financial information is encrypted at rest in our database using industry-recognised encryption algorithms.
• Strict Access Controls: Only staff with a legitimate business need are permitted to access members' personal data, and every instance of access is logged and monitored.
• 24/7 Security Monitoring: Intrusion detection systems and security monitoring operate around the clock to identify and respond to any security threats.
• Regular Penetration Testing: We conduct regular security testing by independent experts to identify and patch any vulnerabilities before they can be exploited.
• Two-Factor Authentication (2FA): Available to all members as an additional security layer to protect accounts from unauthorised access.

Data Retention Period:

• Active account data is retained for as long as your account remains active and is needed for service operations.
• After account closure, your data is retained for a minimum of 5 years to fulfil Malaysian legal obligations, including anti-money laundering (AML) requirements.
• Financial transaction logs are retained for 7 years in accordance with Malaysian financial regulatory requirements.
• Once the mandatory retention period has ended, your data will be securely deleted from all our systems.

Platform Permata123 uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Strictly Necessary Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: Stores your preferences such as language selection, display settings, and login information for a more convenient return experience.
• Analytics Cookies: Helps us understand how members use the platform for continuous improvement. Data collected is aggregated and does not directly identify individuals.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

Managing Your Cookies:

You can manage or block cookies through your web browser settings. Please note, however, that blocking essential cookies may affect the functionality of the platform Permata123 and may prevent you from accessing certain features or the platform entirely.

Platform Permata123 also uses localStorage technology to store session preferences and temporary data needed for a smooth gaming experience on your mobile device.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, every member Permata123 have the following rights regarding their personal data. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, please contact us via 24/7 Live Chat or email at support@permata123.top. We will respond within 14 business days.

Permata123 may send you marketing communications — such as updates on new bonuses, promotions, or platform features — based on the consent you provided during registration or in your account settings.

• You may choose to opt in or opt out of marketing communications sent via SMS to your Malaysian phone number, or via email.
• You may withdraw your marketing consent at any time through your account settings panel or by contacting support Permata123.
• Withdrawing your marketing consent will not affect essential service communications such as transaction notifications, security alerts, or account verification — these form part of your service agreement with us.
• Permata123 will not send any marketing communications to members who are currently under a self-exclusion period in relation to responsible gambling.

Platform Permata123 is strictly intended for individuals aged 18 years and above. We do not intentionally collect or process personal data from children or minors under the age of 18.

Should we discover that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child may have registered at Permata123 without authorisation are encouraged to contact us immediately at support@permata123.top.

Permata123 uses age verification procedures during registration and reserves the right to request proof of identity (MyKad or equivalent document) at any time to confirm that members are 18 years of age or older. This forms part of our commitment to child protection and responsible gaming.

Permata123 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any amendments will be published on this page with a revised effective date. For material changes, we will endeavour to provide reasonable notice to members via email or in-platform notification.

Continued use of the platform Permata123 after any amendment will be considered your acceptance of the revised policy. If you do not agree with any changes, you may close your account and request data deletion in accordance with the procedure in Section 7 above.

For any enquiries, complaints, or requests relating to this Privacy Policy, please contact our Data Protection Officer Permata123 via:

• Live Chat: Available 24/7 from our platform — the fastest way to get an immediate response.
• Email: support@permata123.top — for written enquiries that require documentation.

We are committed to addressing all privacy-related enquiries seriously, transparently, and within a reasonable timeframe. Your trust in Permata123 is our most valued asset, and your privacy is at the core of that trust.